| Type | Private |
|---|---|
| Industry | Telecommunications technology |
| Founded | 1987 |
| Headquarters | 8125 Highwoods Palm Way, Tampa, FL 33647 |
| Key people | Jeffrey S. Gordon, President/Chief Executive Officer Gary Weisenborn, Acting Chief Technology Officer Leigh M. Hennen, Chief Human Resources Officer David W. Hitchcock, Chief Financial and Administrative Officer Janet Roberts, Chief Marketing Officer Alfred de Cárdenas, President of Global Sales and Customer Support |
| Products | List of Syniverse products |
| Owner(s) | The Carlyle Group |
| Employees | 1,500 |
| Website | www.syniverse.com |
Syniverse is a global company that provides technology and business services for the telecommunications industry. The company’s solutions make it possible for disparate technologies and standards to interoperate, so operators in the mobile industry can provide their subscribers with access to voice calls, data and other services as users move across networks around the world. Syniverse’s core service areas include messaging, roaming, network and database, and business intelligence solutions. The company began in 1987 as a GTE business unit called GTE Telecommunications Services Inc.
The company’s global headquarters are in Tampa, Florida, U.S.A., and it has regional headquarters in The Netherlands, Argentina and China.
Syniverse is ISO 9001:2000 certified and TL 9000 approved, meaning the company adheres to the principles of customer focus and quality improvement practices.[1]
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Syniverse was established in 1987 as a GTE business unit, GTE Telecommunication Services Inc. (GTE TSI).[2] Soon after, the company launched voice clearing, settlement and exchange, post-call validation, and message rating services. During the following years, it established several call delivery, fraud and roaming products. In 1993, it developed the first wireless SS7 network to support intelligent network-based services.
In 1998, the company began to offer its services globally in 1998, providing interoperability services to Australia, China, Japan and Korea. It received an international leadership award two years later for expansion between Korea, Hong Kong, Japan and North America.
In 2000, the company became a wholly owned subsidiary of Verizon Information Services Inc. In 2001, the company changed its name from GTE TSI Telecommunication Services Inc. to Verizon Telecommunication Services Inc. That year, the company introduced several services. One was a global GRX service to allow GPRS users access to high-speed mobile Internet services. Another was a suite of mobile data services, including international SMS interoperability.
In 2002, TSI became an independent, private corporation after being acquired by a private investment group changing its name again to just Telecommunication Services Inc. In 2004, the company changed its corporate name to Syniverse Technologies.[3]
On Feb. 10, 2005, Syniverse became a public company, trading on the New York Stock Exchange under the symbol SVR.[4] Also in 2005, the company developed a platform to distribute wireless AMBER AlertTM messages about missing children in the United States;[5] offered the first 1xRTT/1xEV-DO solution to enable mobile data roaming for CDMA subscribers;[6] and became a founding investor, board member and technical participant of dotMobi, the registry for the .mobi domain.[7]
In 2006, Syniverse acquired Interactive Technology Holdings Limited (ITHL), expanding the company’s customer base in Asia Pacific and adding new products.[8] The following year, Syniverse was appointed to provide wireless number portability services to both Singapore[9] and Canada,[10] and acquired the wireless data and financial clearing business of Billing Services Group Limited (BSG), expanding Syniverse’s global business.[11]
In 2009, Syniverse became part of Standard & Poor’s Midcap 400 under the Global Industry Classification Index (GCIS) Wireless Telecommunications Services Sub-industry index[12] and was selected as one of two companies selected to provide mobile number portability in India.[13] Syniverse also acquired Wireless Solutions International (WSI) in 2009[14] and VeriSign, Inc.’s (NASDAQ:VRSN) Messaging and Mobile Media Services.[15]
Syniverse began delivering text messages free of charge to pregnant and expecting mothers with the Text4baby initiative in 2010.[16] In that same year, the company was chosen by CTIA - The Wireless Association to support the Latin America common short code (CSC) initiative. Syniverse uses its web-based platform to incorporate registry, CSC search and payment functionality.[17]
On Jan. 13, 2011, Syniverse became a private corporation after being acquired by an affiliate of The Carlyle Group for approximately $2.6 billion. [18] Shortly thereafter at Mobile World Congress 2011 in Barcelona, Spain, Syniverse unveiled its Mobile Video Broadcast Service, the industry’s first video communication solution that is interoperable across platforms, devices and networks. This service enables an operator’s subscribers to send live video to mobile handsets, PCs and social networks, delivering live peer-to-peer video communication as easily as sending an SMS. [19]
In 2008, Syniverse won three awards:
Awards Syniverse has won in 2009 include:
In 2010, Syniverse has won: